Questions about the user account

How do I create a user account?
When logging in with a computer: On the website www.cerascreen.de you will find the button "my cerascreen" in the upper right corner. If you c...
Mon, 27 Nov, 2017 at 3:35 PM
I cannot log in and there is no error message.
In this case there is no user account. It is possible to order from cerascreen without having a user account. In this case you can easily create a new user ...
Mon, 27 Nov, 2017 at 3:35 PM
I do not receive a confirmation mail to activate my account.
Please check your spam folder first.  If there is also no confirmation email you can request a new confirmation email. To do this, please first go back to ...
Mon, 27 Nov, 2017 at 3:36 PM
How do I get a new password?
If you have forgotten your password, you can request a new password. To do this, go to the website to the "my cerascreen" area. Below the password...
Mon, 27 Nov, 2017 at 3:36 PM
Can several persons/tests be included in one user account?
Yes, that is not a problem at all. For example, you can use a user account for your entire family, as several test kits can be activated with one user accou...
Mon, 27 Nov, 2017 at 3:36 PM